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Terms & Conditions for Grooomie

Effective Date: Mar 17,2026

Last Updated: Mar 17,2026

Welcome to Grooomie. These Terms & Conditions (“Terms”) govern your access to and use of the Grooomie mobile application and services (“Service”). By using Grooomie, you agree to these Terms. If you do not agree, please do not use the app.

1. Use of the Service

Grooomie provides a platform that allows users to:

Discover nearby salons and beauty services
Book salon or home services
Schedule appointments and make payments

You agree to use the Service only for lawful purposes and in accordance with these Terms.

2. User Account

You must provide accurate and complete information registration.
You are responsible for maintaining the confidentiality of your account.
You are responsible for all activities under your account.
Grooomie reserves the right to suspend or terminate accounts that provide false information or misuse the platform.

3. Booking & Services

All bookings are subject to availability of salons and professionals.
Prices, services, and time slots are determined by salon partners.
Once a booking is confirmed, a professional may be assigned.

Service Types:

Home Service: Professional visits your location
Salon Visit: You visit the salon

4. Payments

Payments are processed through secure third-party payment gateways.
Grooomie does not store sensitive payment information.
Pricing may vary based on services, location, or salon.
Failure of payment may result in cancellation of booking.

5. Cancellation & Refund Policy

Users may cancel bookings within the allowed cancellation window.
Refund eligibility depends on timing and service provider policies.
Late cancellations or no-shows may result in charges.
Grooomie reserves the right to define and update cancellation rules.

6. Responsibilities of Users

You agree:

Not to misuse the platform
Not to provide false or misleading information
To behave respectfully with salon staff and professionals
Not to engage in fraudulent or harmful activities

7. Responsibilities of Salon Partners

Provide services as listed
Maintain quality and hygiene standards
Honor confirmed bookings

Grooomie is a platform and does not directly provide salon services.

8. Limitation of Liability

Grooomie is not liable for:

Service quality issues by salon partners
Delays, cancellations, or unavailability
Any indirect or consequential damages

We act as an intermediary connecting users and service providers.

9. Intellectual Property

All content, branding, and design of Grooomie are owned by us. You may not copy, modify, or distribute without permission.

10. Termination

We may suspend or terminate your access if:

You violate these Terms
You misuse the platform
Required by law

11. Privacy

Your use of the Service is also governed by our Privacy Policy.

12. Changes to Terms

We may update these Terms at any time. Continued use of the app means you accept the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

14. Dispute Resolution

Any disputes shall be subject to the jurisdiction of courts located in [Your City, e.g., Lucknow, Uttar Pradesh].

15. Contact Us

For any questions regarding these Terms:
Email: support@Grooomie.com
App Name: Grooomie

16. Consent

By using Grooomie, you agree to these Terms & Conditions.

These Terms are designed to comply with Google Play and Apple App Store policies.

© Grooomie, All Rights Reserved.
Designed & Developed for Grooomie Unisex Salon