Effective Date: Mar 17,2026
Last Updated: Mar 17,2026
This Privacy Policy describes how Grooomie ("we," "our," or "us") collects, uses, shares, and protects personal data when you use our mobile application and related services (the "Service"). This version is aligned with Google Play and Apple App Store requirements and general data protection standards. By accessing or using Grooomie, you agree to this Privacy Policy.
Personal Data: Any information that identifies or can identify an individual.
Processing: Collection, storage, use, sharing, or deletion of Personal Data.
a. Information You Provide
Name, phone number, email address
Account/profile details
Booking details (services, time slots, preferences)
b. Location Data (Sensitive Permission)
Precise/approximate location to show nearby salons and enable home services.
Collected only when the app is in use (unless explicitly allowed otherwise).
c. Device & Usage Data
Device model, OS version, app version
IP address, crash logs, diagnostics, usage events
d. Payment Information
Processed by third-party payment gateways. We do not store card numbers or CVV.
e. Communications
Customer support queries, feedback, and chat content (if applicable)
We process your data based on:
Contractual necessity (to provide bookings and services)
Consent (for location, notifications, marketing)
Legitimate interests (service improvement, fraud prevention)
Legal obligations (compliance with applicable laws)
Create and manage your account
Discover nearby salons and services
Enable booking, scheduling, and checkout
Assign professionals and deliver home/salon services
Send transactional notifications (booking confirmations, updates)
Provide customer support
Improve app performance, analytics, and fraud prevention
We request only necessary permissions:
Location: To show nearby salons and enable home service
Notifications: To send booking updates
You can revoke permissions anytime via device settings. Some features may not function properly without required permissions.
We share limited data with:
a. Salon Partners & Professionals
Name, contact details, location (for home service), selected services
b. Service Providers (Processors)
Payment gateways
Cloud hosting, analytics, push notifications
c. Legal & Compliance
When required by law, regulation, or valid legal request
We do not sell your personal data.
Your data may be processed on servers located outside your region. We ensure appropriate safeguards are in place as required by law.
We retain data only as long as necessary:
Account data: Until account deletion
Booking records: As required for legal/tax purposes
Logs/analytics: Short retention for performance and security
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your account and data
Restrict or object to processing
Withdraw consent at any time
Data portability (where applicable)
To exercise your rights, contact: support@Grooomie.com
You may request deletion of your account and associated data by:
Emailing: support@Grooomie.com
Upon verification, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.
We implement industry-standard safeguards:
HTTPS encryption
Secure APIs and access controls
Limited access to personal data
No system is completely secure; we continuously improve our protections.
Grooomie is not intended for users under 18. We do not knowingly collect data from children.
The app may contain links or integrations with third-party services. Their privacy practices are governed by their own policies.
We may update this Privacy Policy periodically. Updates will be reflected with a revised "Last Updated" date.
For any questions or concerns:
Email: support@Grooomie.com
App Name: Grooomie
By using Grooomie, you consent to the collection and use of your data as described in this Privacy Policy.
This Privacy Policy is structured to comply with Google Play User Data Policy and Apple App Store Review Guidelines.